Mentions in the Media

Stephens Technology Solutions: “How to Make Superfans Out of Your Fans,” November 2012
Social Media Strategies Summit Blog: “Baochi Nguyen from RingCentral Presents on Superfans,” November 2012
Scoop.it [Press Release]: “Scoop.it Announces Board of Advisors Amidst Traction Growth,” October 2012
Michigan in Motion: Radio Interview About RingCentral, October 2012
Social Media Strategies Summit Blog: “Baochi Nguyen from RingCentral Presents on SuperFans,” October 2012
BlogTalkRadio: Interview about RingCentral, August 2012
ClickZ: “What Builds a Superfan?” June 2012
Useful Social Media [Press Release]: “Leading Corporate Social Media Practitioners from Large Corporations Set to Meet in San Francisco This June,” April 2012
J. Boye: “Break the Silos: Social Media is Everyone’s Business!” April 2012
Melissa Agnes: “The Makings of a Great Social Media Crisis Plan, part 1: Boingo,” March 2012
Mediamobz [Video]: “Social Media Tips with Baochi Nguyen, September 2011
Mashable: “Google+ Brand Accounts: What Social Media Managers Want to See,” August 2011
Social Media Leadership: How to Get Off the Bench and Into the Game [Book], August 2011
Useful Social Media: “Customer Service Through Social Media: The Game Has Changed,” July 2011
SocialAxcess: “Five Key Topics Every Enterprise Blog Must Have,” April 2011
ClickZ: “Social CRM: Customer Service for the Next Generation,” March 2011
The Now Revolution: 7 Shifts to Make Your Business Faster, Smarter, and More Social [Book], February 2011
Social Marketing to the Business Customer: Listen to Your B2B Market, Generate Major Account Leads, and Build Client Relationships [Book], January 2011
Edelman Digital: “Celebrating Community Managers,” January 2011
Mashable: “Best Social Media Customer Service Finalists Discuss Their Success,” December 2010
Mashable: “3 Examples of Stellar Social Media Customer Service,” November 2010
Social Media Marketing: The Next Generation of Business Engagement [Book]: October 2010
American Express Inside Edge: “Social Media Marketing Worth Paying For,” September 2010
FastForward Blog: “Boingo – How to make it safe corporately to use Social Media well,” July 2010
FastForward Blog: “Trolls – Anonymity – A Better Web,” June 2010

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